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Tennessee Lottery District Office

Regional lottery retailer, opened around 2006. Any winning prize ranging from $600 to $199,999 must be claimed at this district office. Tickets for Powerball, Mega Millions, Hot Lotto, Cash 4 Life, Tennessee Cash, Cash 4 and Cash 3 must be redeemed within 180 days after the drawing date on which the prize was won. Instant tickets must be redeemed within 90 days of the official end of game date. All Tennessee Lottery tickets must be redeemed in the state of Tennessee.

You will be required to produce a valid ID to verify your name, current address, and Social Security number.

9298 Kingston Pike
Knoxville, TN 37922-2380
Phone: (865) 251-1900, (865) 512-4946 (player services)
Toll Free: 1 (877) 7TN-PLAY (786-7529)
Web: www.tnlottery.com/

Office hours for claiming prizes are Monday through Friday, from 8:30am to 5:00pm Eastern Time. Closed on following holidays: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

Tennessee Lottery District Office Regional lottery retailer, opened around 2006. Any winning prize ranging from $600 to $199,999 must be claimed at this district office. Tickets for Powerball,

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Locations

HEADQUARTERS & NASHVILLE DISTRICT OFFICE

PHYSICAL ADDRESS
26 Century Blvd., Suite 200
Nashville, TN 37214
(615) 324-6500

Located off Briley Parkway and Elm Hill Pike, and just off McGavock Pike. From McGavock Pike, turn right at the light onto Century Blvd. Turn right into One Century Place. Turn left into the Visitor/Conference Center parking lot.

Office hours for claiming prizes are 9:00 a.m. – 3:00 p.m. CT Monday – Friday.

MAILING ADDRESS
Tennessee Education Lottery
P. O. Box 291869
Nashville, TN 37229-1869

KNOXVILLE DISTRICT OFFICE:
9298 Kingston Pike
Knoxville, TN 37922
(865) 251-1900

Located in the Cedar Springs Shopping Center near Interstate 40.

Office hours for claiming prizes are 9:00 a.m. – 3:00 p.m. ET Monday – Friday.

CHATTANOOGA DISTRICT OFFICE:
2020 Gunbarrel Rd., Suite 106
Chattanooga, TN 37421
(423) 308-3610

Located in Hamilton Village.

Office hours for claiming prizes are 9:00 a.m. – 3:00 p.m. ET Monday – Friday.

MEMPHIS DISTRICT OFFICE:
Chiles Plaza, 7424 U.S. Highway 64
Suite 104
Memphis, TN 38133
(901) 322-8520

Located in northeast Memphis in the Chiles Plaza near the intersection of U.S. Highway 64 (Stage Rd.) and Appling Rd/Brother Blvd.

Office hours for claiming prizes are 9:00 a.m. – 3:00 p.m. CT Monday – Friday.

Phone Numbers

MAIN PHONE (GENERAL INQUIRIES)
1-615-324-6500

PLAYER SERVICES:
Hotline is available Monday – Friday, 8:30 a.m. – 5:30 p.m. CT

In the (615) and (629) area dial 615-254-4946
In the (901) area, dial 466-4946
In the (865) area, dial 512-4946
In the (423) area dial 939-7529
All other areas in Tennessee dial 1-877-786-7529
Outside Tennessee, dial 615-254-4946

Contact Form

You may also contact us by using the form below. However, most questions can be answered by visiting our Frequently Asked Questions page. If you don’t find your answer there, please feel free to contact us via email below.

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Contact Us Locations HEADQUARTERS & NASHVILLE DISTRICT OFFICE PHYSICAL ADDRESS 26 Century Blvd., Suite 200 Nashville, TN 37214 (615) 324-6500 Located off Briley Parkway and Elm Hill ]]>