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Lotto HotPicks Online Game Procedures

Edition 11b effective 29th October 2020

When Lotto HotPicks is played online (including using Pingit), these Game Procedures (the “Procedures”) and the Rules for Draw-Based Games Played Online (the “Rules”) apply.

If You buy Lotto HotPicks Entries with Your Account, the Account Terms apply in addition to the documents mentioned above, and if You buy Lotto HotPicks Entries with Your Pingit Account, the Pingit User Account Terms apply in addition to those documents.

If there is any conflict between the documents, these Procedures will take priority followed by the Rules, the Pingit User Account Terms (if relevant) and then the Account Terms.

When Lotto HotPicks is played at retailers, the Lotto HotPicks Game Procedures set out in the Players’ Guide, and the Rules for Draw-Based Games Played at Retailers apply.

You can view all National Lottery Rules and Procedures on the National Lottery website. You can also ask for copies by calling our Customer Care Team on 0333 234 44 33 ∞ (please see the Telephone Enquiries section for call charges), or by writing to the National Lottery, PO Box 251, Watford WD18 9BR.

All words and phrases in these Procedures that begin with a capital letter and have specific meaning are explained below or in Section (G).

Contents

  • (A) Introduction to Lotto HotPicks
  • (B) Playing Lotto HotPicks online
  • (C) How to win in Lotto HotPicks
  • (D) Prize categories, Prizes and odds of winning
  • (E) Cancelling a Lotto HotPicks Entry
  • (F) Refunds for Cancelled Draws
  • (G) Postponement
  • (H) Definitions
  • Contact Numbers and Addresses
  • (A) Introduction to Lotto HotPicks

    • (1) Lotto HotPicks comprises five different games – ‘Pick 1’, ‘Pick 2’, ‘Pick 3’, ‘Pick 4’, and ‘Pick 5’ – each costing £1 to play.
    • (2) To play the Pick 1 game, You pick one number for Your Selection. To play the Pick 2 game, You pick two numbers for Your Selection. Similarly, to play the Pick 3, Pick 4, and Pick 5 games, You need to pick three, four and five numbers respectively for Your Selection.
    • (3) The Lotto Draws, which take place on Wednesdays and Saturdays, constitute the Lotto HotPicks Draws. You do not have to play Lotto to play Lotto HotPicks. Only the Main Numbers, and not the Bonus Number, are used for Lotto HotPicks.

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  • (B) Playing Lotto HotPicks online

    • (1) To play Lotto HotPicks on the Site, You should fill in the interactive play slip for Lotto HotPicks by following the instructions provided. To buy Lotto HotPicks Entries with Your Pingit Account, You should follow the instructions provided.
    • (2) A ‘week’, when mentioned in the ‘number of weeks’ section, will start on the first available Wednesday or Saturday Lotto HotPicks Draw that Your Lotto HotPicks Entry is entered into and will end immediately before (and excluding) the Lotto HotPicks Draw on the same day of the following calendar week.
    • (3) If You have used Your Account to buy a Lotto HotPicks Entry and Your Selection is not shown in Your “My account” section of the Site, then that Selection will not have been entered into any Lotto HotPicks Draw.
    • (4) If You have used Your Pingit Account to buy a Lotto HotPicks Entry, You should be able to view Your Lotto HotPicks Entry by following the link shown in Your Pingit Account after You have made Your purchase, or in the email confirmation sent to You by Camelot. If You can’t see the link, or do not receive an email, and are not sure if Your purchase was successful or what Your Lotto HotPicks Entry is, You should contact the Customer Care Team.

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  • (C) How to win in Lotto HotPicks

    • If Your Lotto HotPicks Entry matches the relevant Prize category set out in the table in Section (D)(1), You will win the Prize in that Prize category, providing the requirements of the Rules and these Procedures are met. You can only win a Prize in the Lotto HotPicks game You have entered.

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  • (D) Prize categories, Prizes and odds of winning

    (1) The table below sets out the Lotto HotPicks games, the Prize categories, the approximate odds of winning, the Prize value for each Prize category and the Prize cap multiplier (explained in Section (D)(4) below).

    Prizes table

    Game Prize Categories Approximate Odds of Winning Prize (subject to Prize capping explained in paragraph (D)(4) below) Prize Cap Multiplier
    Pick 1 Pick 1 Match 1 Main Number 1:10 £6 1.2
    Pick 2 Pick 2 Match 2 Main Numbers 1:115 £60 1.3
    Pick 3 Pick 3 Match 3 Main Numbers 1:1,626 £800 2.8
    Pick 4 Pick 4 Match 4 Main Numbers 1:30,342 £13,000 9.0
    Pick 5 Pick 5 Match 5 Main Numbers 1:834,398 £350,000 28.0
  • (2) On average, the following percentage of Lotto HotPicks sales will be available to be paid out in Prizes to players:
    • Pick 1 game – 61.02%
    • Pick 2 game – 52.6%
    • Pick 3 game – 49.22%
    • Pick 4 game – 42.85%
    • Pick 5 game – 41.95%
  • (3) All Prizes in a Lotto HotPicks game will be paid in full except in exceptional circumstances if Prize capping takes place.
  • (4) Prize capping (which means Prizes may be less than stated) will only occur if the total value of Lotto HotPicks Prizes for a Lotto HotPicks game (e.g. the Pick 2 game) is more than the Prize Fund for that Lotto HotPicks game. The Prize Fund is calculated by multiplying the relevant Prize Cap Multiplier (shown in the table above) by the total value of entries in that Lotto HotPicks game.
  • (5) If Prize capping takes place for a Lotto HotPicks game, the Prizes payable will be calculated by dividing the relevant Prize Fund by the number of winning entries for that Lotto HotPicks game. Capped Prizes will be rounded down to the nearest £1.

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    (E) Cancelling a Lotto HotPicks Entry

    • (1) You cannot cancel a Lotto HotPicks Entry bought on the Site after You have accepted the Selection(s) displayed on the “Confirm Play Slip” screen of the Site. You cannot cancel a Lotto HotPicks Entry bought using Your Pingit Account once You have selected ‘Pay Now’ on the Review Order page.
    • (2) If You get two or more Lucky Dip Selections for the same Lotto HotPicks Draw that contain the same numbers for the Lotto HotPicks game, You should telephone our Customer Care Team within 120 minutes of buying the relevant Lotto HotPicks Entry(s), or before the close of sales for that Lotto HotPicks Draw, whichever is the earlier. Camelot may then, at its discretion and following investigation, refund into Your Account (or Your Pingit Account if the Lotto HotPicks Entry(ies) were bought using Your Pingit Account) an amount equal to the cost of the duplicate Lotto HotPicks Entry(s).

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  • (F) Refunds for Cancelled Draws

    • (1) Without limiting Camelot’s liability (as set out in Rules 11.3 and 11.4 of the Rules), if there is a Cancelled Lotto HotPicks Draw, Camelot will refund You any amount You paid for Your Lotto HotPicks Entry into the Cancelled Lotto HotPicks Draw.
    • (2) Any refund will be placed directly into Your Account (or Your Pingit Account if the Lotto HotPicks Entry was bought using Your Pingit Account) or refunded by any other means decided by Camelot. No interest will be paid on any refunds made.
    • (3) This Section (F) shall not apply where a Lotto HotPicks Draw has been delayed or postponed, or has been cancelled but is not a Cancelled Lotto HotPicks Draw as defined in these Procedures.

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  • (G) Postponement

    Where Camelot considers it reasonable to do so, it may postpone a Lotto Draw (which will mean that Lotto HotPicks will be postponed) for as long as it considers to be appropriate in the circumstances. In that case (by way of example only, where there has been a significant disruption to the sale of Lotto HotPicks Entries) Camelot may continue to sell entries for that Lotto HotPicks Draw beyond the normal Draw break for Lotto HotPicks.

    (H) Definitions

    Contact Numbers and Addresses

    Telephone Enquiries:

    Customer Care Team: 0333 234 44 33 ∞ (0370 737 3983 for complaints).

    For the hard of hearing using Minicom equipment, please call 0370 737 8249.

    Calls cost no more than calls to 01 and 02 numbers. If your phone tariff offers inclusive calls to landlines, calls to 03 numbers will be included on the same basis.

    E-mail

    Website

    General Written Enquiries:

    The National Lottery
    PO Box 251
    Watford
    WD18 9BR

    National Lottery Regional Centre Addresses:

    Watford (Camelot’s registered office)

    The National Lottery
    Tolpits Lane
    Watford
    Hertfordshire
    WD18 9RN
    Tel: 01923 425000

    Liverpool

    The National Lottery
    5 Tiger Court
    Kings Drive
    Kings Business Park
    Prescot
    Knowsley
    Liverpool
    L34 1BH
    Tel: 0151 236 1796

    Lotto HotPicks Online Game Procedures