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7 ways Lucky Seven Taxis is helping passengers as the coronavirus lockdown eases

The taxi firm is doing all it can to keep its customers safe while using its services

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  • 15:10, 23 JUN 2020

Before lockdown, ordering a cab with your phone may have been a normal part of your daily routine – but due to the coronavirus, many taxi services – along with most forms of public transform – are facing restrictions.

Many taxi firms and private hire vehicle companies have been increasing their efforts to keep their customers safe.

Lucky Seven Taxis, based in Stoke-on-Trent, is one of the largest taxi operators in the whole of Staffordshire. Established in 1974, the company has over 40 years of experience in providing professional and reliable service to locals in the city.

Below are seven ways the taxi firm has been getting passengers from A to B as safely and conveniently as possible as the coronavirus lockdown eases – as well as doing its bit for the neighbouring community as well

1. Cheap fares

The taxi firm is offering cheap fares – Lucky Seven Taxis is allowing riders to book a cab with them starting from as little as £2. The company’s rates also stay the same 24/7 so customers don’t have to worry about paying extra if they’re booking a taxi to get home at night, over the weekend or even on a bank holiday.

2. Flexible payment methods

Lucky Seven Taxis allows customers to pay for their booking by both credit/debit card and by cash – meaning convenience and flexibility for their customers, especially for older clients who may prefer to pay for their ride with change.

3. Disinfecting vehicles

After each journey, the company’s drivers are required to disinfect the cab by cleaning all door handles, windows, seats and other points of contact in the vehicle. Lucky Seven taxis also ensures all of its staff wear PPE equipment such as masks and gloves and carry hand sanitiser and disinfectant with them at all times.

4. Keeping track on the app

The company’s app lets you see how many cabs are available in the area, and how far your driver is after you’ve booked. It also lets you receive a message about your fare after each journey so you know you’re paying the right amount for your booking.

5. Safeguarding training

Every driver from Lucky Seven Taxis either has a B-Tec Diploma or NVQ in passenger transport, to ensure they can carry customers in their cab safely and in line with government guidelines.

6. Helping the elderly and vulnerable

Lucky Seven Taxis give priority to those who are aged 60 and over. Staff have frequently called to check up on their regular customers to see if they require any help or services during lockdown – including with travel to and from their local supermarket and when collecting shopping.

7. Thanking the NHS

Throughout lockdown, Lucky Seven taxis have transported over 300 food parcels to NHS hospitals. At the start of the pandemic, they ensured staff received basic necessities such as milk, bread, eggs and other necessities whilst they had difficulties travelling to food stores at the end of their shift.

To book with Lucky Seven taxis, you can visit the firm’s website here or call 01782 333333.

The taxi firm is doing all it can to keep its customers safe while using its services

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Lucky Seven Taxis is one of the the largest Taxi operators not just in Stoke On Trent but the whole of Staffordshire. Established over 40 years ago, our family run business is one of the longest serving taxi companies in the area and we have achieved this longevity by priding ourselves on offering a professional, reliable, quality service. We have the latest state of art dispatch system making your taxi experience a comfortable and safe one.

The Cheapest and Fastest Taxi service in the area – Download the app today

Book a taxi with a tap of your finger.

Lucky Seven Taxis is a FREE app to download and will cost you nothing to register!

Create your account using a credit or debit card, and your fare will be charged automatically at the end of your ride or you can also pay with cash if preferred.

Book a taxi with a tap of your finger.
We always assign the nearest taxi to pick you up.
Pay through your phone. No cash needed.

How the app works:

Wait for the app to automatically locate your address using GPS or enter it manually
Enter the Drop off address or choose from the available points of interests (Airports-Train Stations etc)
Choose the service you require and time or prebook for later
Tap “Confirm Booking” and your ready to go we will assign the fastest and the most suitable driver to you
Follow him on the map and in minutes he’ll be at the location you requested.

Highlights of our app:
– 24 Hours a day, everyday service
– Instant estimated fare check (please note this is a guide only and not a quotation)
– Get an estimated arrival time
– Track your driver’s arrival
– Average response times of under 10 minutes in Stoke on Trent
– Place bookings hours, days or weeks in advance. Whenever it’s convenient for you
– Booking history (records all your previous booking to assist you with any enquiries you may have)
– No standing in the rain. Track your car as it arrives on the map, or call the driver when he/she are nearby
– No more guessing where your cab might be

We value feedback and take all reviews very seriously. So please leave us feedback about your journey using the App. This helps us continually improve our service

‎Read reviews, compare customer ratings, see screenshots and learn more about Lucky Seven Taxis. Download Lucky Seven Taxis and enjoy it on your iPhone, iPad and iPod touch. ]]>